Cookie Policy

Last updated: March 4, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us recognize you, remember your preferences, and improve your experience on our platform.

2. How We Use Cookies

We categorize cookies into three types. Non-essential cookies are only activated after you give explicit consent via our cookie consent banner, in compliance with GDPR and the ePrivacy Directive.

3. Essential Cookies

These cookies are strictly necessary for the platform to function properly. They enable core features such as: • Authentication and session management • Security and fraud prevention • Payment processing (Stripe checkout) • Integration connections (Google Drive, Dropbox, Slack, Microsoft Teams, Discord, Monday.com, Gmail, Figma) • Cookie consent preferences These cookies cannot be disabled as the platform would not function without them. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) — these cookies are necessary for the operation of the service you requested.

4. Analytics Cookies

We use analytics cookies to understand how visitors interact with our platform. This helps us improve our service and identify areas that need attention. These cookies collect anonymized, aggregated data. Legal basis: Consent (Art. 6(1)(a) GDPR) — these cookies are only set when you click "Accept all" or enable them in your cookie preferences. You can withdraw consent at any time.

5. Preference Cookies

These cookies remember your settings and preferences, such as display options, sidebar state, workspace selection, and UI customizations to provide a more personalized experience. Legal basis: Consent (Art. 6(1)(a) GDPR) — these cookies are only set when you give consent via the cookie banner.

6. Third-Party Cookies

Some of our pages may include content or functionality from third-party services. These services may set their own cookies. We do not control third-party cookies, but we only load third-party services that are necessary for functionality or that you have consented to. Third-party services that may set cookies include: • Stripe — for payment processing and subscription management • Google — when connecting Google Drive, Gmail, or Google Calendar integrations • Dropbox — when connecting Dropbox integration • Slack, Microsoft Teams, Discord, Monday.com — when connecting communication integrations • Figma — when using the Figma import feature

7. Managing Your Consent

When you first visit our platform, a cookie consent banner will appear. You can: • Accept all cookies • Reject all non-essential cookies • Customize which cookie categories you allow You can change your preferences at any time by clearing your browser cookies and revisiting the site — the consent banner will reappear. You can also manage cookies through your browser settings. Your consent choice is stored locally on your device and is timestamped for record-keeping.

8. Cookie Retention

• Essential cookies: Expire at the end of your session or within 30 days. • Analytics cookies: Retained for up to 12 months. • Preference cookies: Retained for up to 12 months. • Third-party integration cookies: Governed by each provider's own cookie policy. Your consent record is stored in your browser's local storage and persists until you clear it.

9. Your Rights

Under GDPR, you have the right to: • Withdraw consent at any time (this does not affect the lawfulness of processing before withdrawal) • Request information about what cookies we use • Delete cookies through your browser settings For more details about your data rights, see our Privacy Policy.

10. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date. Material changes will be communicated through our platform.

11. Contact

If you have questions about our use of cookies, please contact us at hello@synks.io.